Backup Sump Pumps & Accessories Shipped Nationwide - Complete Basement Waterproofing Services for Chicagoland!

Have a basement waterproofing or flooding problem? Need help with battery backup sump pumps, sewer repair, window well covers? Basement Flood Protector can solve all your basement waterproofing problems!

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FREQUENTLY ASKED QUESTIONS

Basement Flood Protector Inc. has been in business since 1974 and as you might expect we have had numerous questions over the years. To help you get the most out of your visit to the Basement Flood Protector Web site we have posted several of the most frequently asked questions.

Please take a moment to review our frequently asked questions. If you can't find the answer to your question here, please E-mail us info@floodnot.com and one of our representatives will be glad to help you.

Click here for FAQ regarding The Protector DualCom.
Frequently asked questions:

Do you charge to come look at my water problem and write up an estimate?

What types of services do you offer for my basement water leak problem?

I am interested in window well covers for my basement. Do you make these custom to fit any size window or are they a standard size like at Home Depot?

Do you sell locks for your window well covers?

Do you sell replacement parts for your sump pumps?

What if I need drain tile and my basement is already finished?

What types of warranty do your products and services offer?

Do you structurally repair or correct settled foundations?

Do you charge to come look at my water problem and write up an estimate?

No, we will gladly visit your location and write up a free estimate. Chicago suburbs.

What types of services do you offer for my basement water leak problem?

We offer a full range of services to permanently repair any basement water leak issue. Our services include foundation crack repair, interior drain tile, sump pits, exterior foundation membranes, sump pumps, ejector pumps, sewer ejector pumps, battery sump pumps, down spout and sump discharge drainage, french and trench drainage, power rodding, pipe televising, clean-out stations, repair and replace sewer mains, lift stations, drain installations, well extension and replacement, B.O.C.A. Code escape well installation and more. Please visit our services page to learn more.

I am interested in window well covers for my basement. Do you make these custom to fit any size window or are they a standard size like at Home Depot?

All our window well covers are custom made. Visit our window well cover page to learn more.

Do you sell locks for your window well covers?

Yes, your window well covers can be secured with our simple and safe interior locks.

Do you sell replacement parts for The Protector® Battery Sump Pumps system?

Yes, we offer a complete line of products including replacement parts.

What if my basement is already finished?

Drain tile or other repairs can still be done in a finished basement. It does, however, require more prep work. If we are installing drain tile drywall or paneling on walls must be removed at least a foot or two up from the floor. Then, the studs must be cut in order to accommodate the cove plate system of the interior drain tile (if cove plate is not being installed, removing the studs is not necessary).

What types of warranty do your products and services offer?

Our warranties vary depending on the type of product or service. Our basement waterproofing services are designed to be a permanent solution so we guarantee them for life. Please visit our products page for more information on product warranties.

Do you structurally repair or correct settled foundations?

No, but we highly recommend Dave Pate & Son's, Ltd for such problems. You can visit them at www.sinking.com

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